The types of information collected
Information collected about you
You can provide us with certain information regarding a transaction or your interactions with our site and our Volo Rent a Car offices. When you are asked to provide personal information, you may refuse. If you choose not to provide the information, you may not be able to use certain products or services. The personal information we can collect includes:
- Your name, contact information, driver's license number and expiration date, emergency contact information and date of birth;
rental information, including the location of the Volo Rent a Car vehicle, the date of the rental, the type of rental and your preferences;
- Card details, details of online user accounts, member identification numbers, passport information and affiliates who travel frequently or who are travel partners;
- Information you provide regarding your marketing preferences or during the participation in surveys or promotional offers;
- The photos you send and your driving license or receipts.
- Financial information that may be needed to facilitate the purchase or rental of a Volo Rent a Car.
- Additional contact information about you that we can obtain through third parties that we do business with (for example, travel agents, car sales providers or similar suppliers).
How we use this information
We use the information we collect for the following purposes:
- To assist the transactions you request, such as booking and renting cars from Volo Rent a Car
- To verify a valid ID when you send a photo with you and your driving license to rent a car. We do not store this information for any other purpose
- To be able to serve you through the client account and to be able to contact you if necessary
- To offer you discounts, coupons, offers and other information, opportunities and services that may be of interest to you. You can receive these offers even in online social media
- To help us provide better products and services (for example, we can contact you by phone, post or e-mail to help us evaluate the performance of our staff, to evaluate the quality of the product and services received and to help us help improve our sites).
- To compile statistics and analyzes regarding the use by our clients of our sites, products and services, which statistics are used only to allow us to offer our clients and other clients, services, products, functions and functionalities more good
- To protect our rights and property.
Choices you can make about your information
On our sites, we provide options for collecting, using and sharing your information. For example, you must respond in the affirmative to receive email advertisements from us, our affiliates and / or business partners, in connection with information about special offers, promotions, new features, products and services. You can choose to sign up anytime to receive our ads by email, in which case the most recent action will prevail. We will give you the opportunity to waive the collection of your personally identifiable information, the specific use of your personally identifiable information and any marketing promotions in accordance with the procedures set out on the Contact page of the Volo Rent a Car page.
We can post testimonials from clients / comments / reviews on our sites that may contain personally identifiable information. We will obtain your consent by e-mail before posting the testimony. To request the removal of your testimony, please contact us.